Achieve the C_TB120_2504 Exam Best Results with Help from SAP Certified Experts [Q44-Q58]

QUESTION 44
A service representative creates a service call at midnight for a customer with a contract. The contract’s service level agreement specifies a resolution time of 8 hours. The service call shows a resolution deadline of noon.
Why is the deadline further out than 8 hours?

QUESTION 45
The customer wants to continue legacy document numbers in the new SAP Business One system with no breaks.
What would you recommend? Note: There are 2 correct answers to this question.

QUESTION 46
A company wants to track the sales performance of items by different market segments. Examples of these segments include sales to youths, seniors, professionals, and amateurs. These market segments sometimes overlap.
Which functionality can help the company track sales performance of items for overlapping market segments?

QUESTION 47
An accountant needs to record a household payment on a monthly basis. Every month, the payment amount as well as the petty cash and the expense accounts are the same in the journal entry.
What is the best practice to achieve this?

QUESTION 48
You placed a Purchase Order with your vendor. The vendor supplied all items except for one that is out of circulation. You copy all other items from the Purchase Order to the Goods Receipt PO.
What can you do with the Purchase Order?

QUESTION 49
Which CRM object is designed to give you visibility into your sales pipeline?

QUESTION 50
Data ownership is used in a company and the “business partner and document method is selected. A sales employee adds a sales quotation for a business partner.
How will the system apply data ownership rules if there is NOT an owner in the business partner master data?

QUESTION 51
A new intern has joined the company. You create a user account.
What else MUST you do so that the user can create sales orders? Note: There are 2 correct answers to this question.

QUESTION 52
A sales representative should be able to inform a customer before adding a sales order, if the order exceeds their credit limit. Additionally, the sales manager wants to be notified when a credit limit has been exceeded.
How can you implement this? Note: There are 2 correct answers to this question.

QUESTION 53
Which document triggers the reduction of an asset master data’s Net Book Value to zero?

QUESTION 54
A manager would like to measure compliance for on-time delivery at a glance.
When the percentage is too low, the manager would like to drill down to view real-time statistics for deliveries, returns, and average time for order fulfillment.
What would you recommend?

QUESTION 55
The accountant added a new G/L account for employee bonuses. In the journal entry window, this new account does NOT appear in the list of accounts. What could be the reason?

QUESTION 56
You have set up advanced availability-to-promise (ATP) in a company with three item groups. The first item group does NOT need an automatic ATP check The second item group requires an ATP check and CANNOT be split into multiple deliveries. The third item group requires an ATP check but can have multiple deliveries.
What action is needed to configure this requirement?

QUESTION 57
Which marketing document is required in the purchasing process?

QUESTION 58
One of the items you manage in your warehouse fell and broke so you throw it away.
What document should you add to record the removal of the item from the inventory?