(2024) Nonprofit-Cloud-Consultant Dumps and Practice Test (267 Questions) [Q82-Q105]

Posted On November 28, 2024

(2024) Nonprofit-Cloud-Consultant Dumps and Practice Test (267 Questions)

Guide (New 2024) Actual Salesforce Nonprofit-Cloud-Consultant Exam Questions

Salesforce Nonprofit-Cloud-Consultant Certification Exam is updated regularly to ensure that it remains relevant and up-to-date with the latest Salesforce technology and nonprofit best practices. Nonprofit-Cloud-Consultant exam format consists of multiple-choice questions and is taken online. Nonprofit-Cloud-Consultant exam is timed, and individuals have 105 minutes to complete it. A passing score of 63% is required to earn the certification.

QUESTION 82
A nonprofit created a custom Opportunity Name for all In-kind gifts.
Which two considerations should the consultant discuss with the nonprofit?
Choose 2 answers

The nonprofit should change existing Opportunities to the new naming convention by running the Refresh All Opportunity Names utility.

The Opportunity Name Format will only be applied to new Opportunities of the matching record type,

The nonprofit should change existing Opportunities to the new naming convention through an upsert.

Click the Refresh Name button on one Opportunity record to update all relevant Opportunities.

QUESTION 83
A nonprofit organization is interested in a CRM that manages its constituents and has an integrated email marketing tool with built-in scoring and engagement tracking.
Which solution should the consultant recommend?

NPSP and Community Cloud

NPSP and Social Studio

NPSP and Marketing Cloud

NPSP and Pardot

QUESTION 84
A nonprofit, who does a lot of mail appeals to donors, asks their consultant for the best solution to keep their constituents’ addresses formatted properly to ensure the mail reaches them.
What should the consultant recommend?

Insights Platform Data Integrity

Sender Authentication Package

Customer Data Platform

NPSP Address Management

QUESTION 85
A nonprofit organization is using Cases in Salesforce for case management with its clients. The nonprofit organization wants to relate Cases for the same client to each other. How should the consultant advise the organization?

Use Case Comments and paste the URL of the first Case opened for the client in each new Case related to them.

Create a custom field for an ID number and assign the same number to all cases that need to be connected

Use Case Hierarchy to connect all Cases for the client to a parent case and click on View Hierarcht to see the connected Cases

Create a custom object that connects Cases to each other with two Case lookup fields and add a check box field to designate the parent Case.

QUESTION 86
A member of the donation processing team wants to set up different batch data input configurations for different donation types.
Which feature should the consultant recommend to make processing different donation batches consistent?

Gift Entry Templates

Advanced Mapping

Data Import Wizard

Engagement Plan Templates

QUESTION 87
A nonprofit wants a report of all memberships that will expire in exactly 30 days.
How should a consultant filter a report on Membership End Date?

Membership End Date is equal to NEXT 30 DAYS.

Membership End Date is equal to or less than NEXT 30 DAYS.

Membership End Date is equal to or greater than NEXT 30 DAYS.

Membership End Date equals NEXT 30 DAYS and does not equal NEXT 29 DAYS.

QUESTION 88
A nonprofit organization is using a free trial of Nonprofit Cloud and engages with a consultant to do some custom configuration work. The consultant starts to gather requirements and look at the overall design. Which two things should the consultant know about the trial experiences available on the Salesforce.org website?

Five licenses are included at no cost for qualified customers

The trial choices include Lightning Enterprise or Lightnng Enterprise + NPSP

The free trial period is for 30 days

It is a Developer Edition org

QUESTION 89
A nonprofit organization wants to integrate its event management system and Salesforce. The organization wants to automatically send event and event attendee data from its event management system and create Campaigns and Campaign Members in Salesforce on a daily basis. What should the consultant recommend?

Export event and event attendee information to the NPSP Import Template and import into Salesforce

Consider using a middleware tool to integrate the event management system with Salesforce

Export Campaign and Campaign Member information and import into the event management system

Consider using Salesforce Connect

QUESTION 90
A nonprofit is moving from a legacy donor management system to NPSP. The nonprofit wants to retain the legacy system’s 150 donation appeal source codes as historical data.
What should the consultant recommend?

Create a custom object “Legacy Source Code” and map a lookup field on Contacts and Opportunities when importing donations.

Create a custom text field “Legacy Source Code” on Contact and Opportunity to store the legacy system’s source codes.

Insert a Campaign for each Legacy Source code and, when importing Contacts and Opportunities, relate them to the Campaign.

Add each legacy source code to the Lead Source picklist and set the code when inserting Contacts and Opportunities.

QUESTION 91
A nonprofit needs to frequently import membership renewal and donation dat
a. Each Import needs a different configuration that will update existing Contacts in addition to creating Opportunities.
Which tool should the consultant recommend?

NPSP Batch Data Import

Salesforce Data Loader

NPSP Data Importer

Salesforce Import Wizard

QUESTION 92
The executive director at a nonprofit needs to understand the overall summary of individuals engaged with the organization across multiple channels, including donations, volunteer shifts, and event attendance. What can the consultant deliver to help them achieve this summary by channel?

Create a Role Hierarchy to summarize the number of Opportunity records associated with each user, and the Campaign Memberships associated with the Primary Contact on the Opportunity by channel.

Create an Account Hierarchy to see the number of people related to each household, and their associated Contact records with Campaign Memberships and Opportunities by channel.

Create a User Hierarchy to report by user with the Opportunity, Contact, and Campaign records owned representing donation, volunteer, and event channels and their Campaign Memberships.

Create a Campaign Hierarchy to see the number of people associated with each donation, shift, and event, by channel with Campaign Memberships.

QUESTION 93
A nonprofit organization is using Volunteers for Salesforce and wants its volunteers to be able to log their own volunteer hours.
Which two solutions should a consultant propose to meet this need? Choose 2 answers

Set up a workflow rule with a weekly email alert sent to all volunteers asking them to reply back and report their hours for the week and then a user will manually enter the hours in Salesforce.

Set up a Chatter Group for each volunteer job, add volunteers who are assigned to that job, and have the volunteers log their hours in the Chatter Group.

Set up the Volunteers Personal Site and direct the volunteer to record hours on the tab there.

Set up a Log Volunteer Hours section on a page on your website and direct volunteers there to log their hours to the volunteer job or shift they worked on.

QUESTION 94
A volunteer with a nonprofit works at Universal Containers. The volunteer is recorded in Salesforce as part of the Household’s account record, but Universal Containers needs to be entered into the Salesforce system.
How should a consultant track the volunteer’s relationship with Universal Containers?

Create a Lead for the volunteer at Universal Containers and create an Affiliation record between the volunteer Lead and Universal Containers.

Create a Universal Containers Organization Account and create an Affiliation record between the volunteer and Universal Containers.

Create a Lead for the volunteer at Universal Containers and create a Relationship record between the volunteer Lead and the volunteer Contact.

Create a Universal Containers Organization Account and create a Relationship record between the volunteer and Universal Containers.

QUESTION 95
A member of the donation processing team wants to set up different batch data input configurations for different donation types.
Which feature should the consultant recommend to make processing different donation batches consistent?

Gift Entry Templates

Advanced Mapping

Data Import Wizard

Engagement Plan Templates

QUESTION 96
The admin at a nonprofit is implementing Salesforce Shield in its org to enable field platform encryption.
What are three NPSP considerations when implementing Shield Platform Encryption?
Choose 3 answers

The NPSP Data Import object supports encryption of all fields in the import batch.

If the Role Name field is encrypted on the NPSP Partial Soft Credit object, the nightly Soft Credit rollups fail.

The NPSP MergeContacts list button on Contact list views will fail if the Contact Name is encrypted.

Fields on the NPSP Address object can be encrypted, but encryption is unavailable for address fields on the Account and Contact object.

NPSP Data Import is unable to perform Custom Unique Id matching on Accounts and Contacts with an encrypted field.

QUESTION 97
A nonprofit has asked a consultant to configure Lightning Record Pages to optimize the user interface.
Which two resources should the consultant use to ensure the nonprofit staff are up to date on the latest Salesforce platform features and best practices?
Choose 2 answers

Salesforce Known Issues

Trailhead

Power of Us Hub

Salesforce Help

QUESTION 98
A nonprofit has asked a consultant to configure Lightning Record Pages to optimize the user interface.
Which two resources should the consultant use to ensure the nonprofit staff are up to date on the latest Salesforce platform features and best practices?
Choose 2 answers

Salesforce Known Issues

Trailhead

Power of Us Hub

Salesforce Help

QUESTION 99
A nonprofit wants to send monthly project updates to donors who have given 10 or more times. The nonprofit wants to add new donors who meet this criteria to the newsletter campaign.
How should a consultant ensure the campaign stays current?

1. Create a list view of Opportunities and filter the list by Total Number of Gifts. 2. Run the list view each month and click the Add to Campaign button.

1. Add standard roll-up fields to the Contact record to calculate total number of gifts.
2. Run the report each month filtered by this roll-up and click the Add to Campaign button.

1. Create a Contact report and filter by Total Number of Gifts.
2. Run the report each month and click the Add to Campaign button.

1. Create a Report of Opportunities, grouped by Primary Contact, and add a filter to exclude donors who fail to meet the criteria. 2. Run the report each month and click the Add to Campaign button.

QUESTION 100
A nonprofit using NPSP has just implemented the Program Management Module. The nonprofit wants to migrate its client and program data.
Which two steps should the consultant use to import and deduplicate the data against existing records?
Choose 2 answers

Upload the program data using the NfSP Data Importer.

Upload the client data using the Data Import Wizard.

Upload the client information using the NPSP Data Importer.

Upload the program data using the Data Import Wizard.

QUESTION 101
A nonprofit needs to send automated renewal emails on a 30/60/90/180-day cadence. Each email template needs to be different based on the members’ website visits.
Which solution should a consultant recommend?

Pardot

Apex

Workflow

Flow

QUESTION 102
A nonprofit processed a donation, and then the donor asked the nonprofit to also credit their spouse on that gift.
Assuming standard NP5P configuration, what should a consultant recommend to satisfy this request?

Create an Opportunity Contact Role for the spouse and mark it as primary.

Create an Opportunity Contact Role for the spouse and set the role to Soft Credit.

Clone the Opportunity and set the primary contact to the spouse.

Enable Automatic Soft Credit for household members in NPSP settings.

QUESTION 103
A human services nonprofit needs to track client goals and action items related to those goals. The nonprofit is unsure whether Program Management Module alone will meet Its requirements. The nonprofit is considering whether to implement Nonprofit Cloud Case Management.
What should the consultant discuss with the nonprofit?

Program Management Module has custom objects for calendars and activities.

Program Management Module can track Case Plans and Action Items.

Case Management has a custom object for tracking goals.

Case Management requires Experience Cloud licenses.

QUESTION 104
A nonprofit is rolling out a new implementation of Salesforce and NPSP containing custom code. The project go-live date is a few days before a Salesforce release. The project team has proposed developing in a sandbox on a preview instance to review new features and then deploy to production prior to the release date.
Which important consideration should the consultant discuss with the project team?

The API version in the preview sandbox differs from Production.

A support case is required to request a preview sandbox.

A preview sandbox has limited metadata storage.

A preview sandbox is only available in the Unlimited Edition.

QUESTION 105
A nonprofit offers courses that grant teachers credit toward maintaining their teaching certification. Teachers can enroll in an annual cohort to complete the course modules together. The nonprofit needs to track the courses each teacher completes and the credits awarded to them.
Which solution should a consultant recommend?

Self-Service Portal

Program Management Module

Engagement Plans

Service Cloud