This page was exported from Best Free Exam Guide [ http://free.exams4sures.com ] Export date:Sat Mar 15 7:57:21 2025 / +0000 GMT ___________________________________________________ Title: (2024) Nonprofit-Cloud-Consultant Dumps and Practice Test (267 Questions) [Q82-Q105] --------------------------------------------------- (2024) Nonprofit-Cloud-Consultant Dumps and Practice Test (267 Questions) Guide (New 2024) Actual Salesforce Nonprofit-Cloud-Consultant Exam Questions Salesforce Nonprofit-Cloud-Consultant Certification Exam is updated regularly to ensure that it remains relevant and up-to-date with the latest Salesforce technology and nonprofit best practices. Nonprofit-Cloud-Consultant exam format consists of multiple-choice questions and is taken online. Nonprofit-Cloud-Consultant exam is timed, and individuals have 105 minutes to complete it. A passing score of 63% is required to earn the certification.   QUESTION 82A nonprofit created a custom Opportunity Name for all In-kind gifts.Which two considerations should the consultant discuss with the nonprofit?Choose 2 answers  The nonprofit should change existing Opportunities to the new naming convention by running the Refresh All Opportunity Names utility.  The Opportunity Name Format will only be applied to new Opportunities of the matching record type,  The nonprofit should change existing Opportunities to the new naming convention through an upsert.  Click the Refresh Name button on one Opportunity record to update all relevant Opportunities. Explanationhttps://powerofus.force.com/s/article/NPSP-Customize-Opportunity-Names#refreshsingleQUESTION 83A nonprofit organization is interested in a CRM that manages its constituents and has an integrated email marketing tool with built-in scoring and engagement tracking.Which solution should the consultant recommend?  NPSP and Community Cloud  NPSP and Social Studio  NPSP and Marketing Cloud  NPSP and Pardot QUESTION 84A nonprofit, who does a lot of mail appeals to donors, asks their consultant for the best solution to keep their constituents’ addresses formatted properly to ensure the mail reaches them.What should the consultant recommend?  Insights Platform Data Integrity  Sender Authentication Package  Customer Data Platform  NPSP Address Management QUESTION 85A nonprofit organization is using Cases in Salesforce for case management with its clients. The nonprofit organization wants to relate Cases for the same client to each other. How should the consultant advise the organization?  Use Case Comments and paste the URL of the first Case opened for the client in each new Case related to them.  Create a custom field for an ID number and assign the same number to all cases that need to be connected  Use Case Hierarchy to connect all Cases for the client to a parent case and click on View Hierarcht to see the connected Cases  Create a custom object that connects Cases to each other with two Case lookup fields and add a check box field to designate the parent Case. Using Case Hierarchy is the best way to relate Cases for the same client to each other in Salesforce. This allows the organization to see the connection between various Cases and manage them effectively. Here’s how to set it up:Enable Case Hierarchy:Ensure that the Case Hierarchy feature is enabled in your Salesforce org. This is typically enabled by default.Create Parent and Child Cases:When creating or editing a Case, you can specify a parent Case using the “Parent Case” lookup field.For each new Case related to the same client, select the main Case as the parent.View Case Hierarchy:On the Case record page, click on “View Hierarchy” to see all related Cases in a hierarchical view.This allows you to easily track and manage all Cases related to a specific client.By using Case Hierarchy, you can maintain a clear structure of all Cases related to a client and ensure they are appropriately connected and managed.Reference:“Case Hierarchies” from Salesforce Help: Case Hierarchies“Managing Cases in NPSP” from Salesforce.org: Case ManagementQUESTION 86A member of the donation processing team wants to set up different batch data input configurations for different donation types.Which feature should the consultant recommend to make processing different donation batches consistent?  Gift Entry Templates  Advanced Mapping  Data Import Wizard  Engagement Plan Templates https://powerofus.force.com/s/article/NPSP-Configure-Gift-EntryQUESTION 87A nonprofit wants a report of all memberships that will expire in exactly 30 days.How should a consultant filter a report on Membership End Date?  Membership End Date is equal to NEXT 30 DAYS.  Membership End Date is equal to or less than NEXT 30 DAYS.  Membership End Date is equal to or greater than NEXT 30 DAYS.  Membership End Date equals NEXT 30 DAYS and does not equal NEXT 29 DAYS. QUESTION 88A nonprofit organization is using a free trial of Nonprofit Cloud and engages with a consultant to do some custom configuration work. The consultant starts to gather requirements and look at the overall design. Which two things should the consultant know about the trial experiences available on the Salesforce.org website?  Five licenses are included at no cost for qualified customers  The trial choices include Lightning Enterprise or Lightnng Enterprise + NPSP  The free trial period is for 30 days  It is a Developer Edition org QUESTION 89A nonprofit organization wants to integrate its event management system and Salesforce. The organization wants to automatically send event and event attendee data from its event management system and create Campaigns and Campaign Members in Salesforce on a daily basis. What should the consultant recommend?  Export event and event attendee information to the NPSP Import Template and import into Salesforce  Consider using a middleware tool to integrate the event management system with Salesforce  Export Campaign and Campaign Member information and import into the event management system  Consider using Salesforce Connect Integrating an external event management system with Salesforce can be efficiently achieved using a middleware tool. Middleware tools are designed to facilitate communication and data transfer between different systems, automating processes and ensuring data consistency.Middleware Tools:Middleware tools like Mulesoft, Dell Boomi, or Jitterbit are commonly used to integrate Salesforce with external systems.They offer robust functionalities for data transformation, real-time integration, and scheduled data synchronization.Integration Process:Data Mapping: Define how data fields in the event management system correspond to Salesforce fields.API Connectivity: Set up API connections between the event management system and Salesforce using the middleware tool.Automation: Schedule daily data transfers to automatically send event and attendee data to Salesforce, creating Campaigns and Campaign Members.Advantages:Real-time Data Transfer: Ensure that data is updated in real-time or at scheduled intervals without manual intervention.Data Consistency: Middleware tools help maintain data consistency and integrity across systems.Scalability: Easily handle large volumes of data and complex integration requirements.Implementation Steps:Choose a middleware tool based on the organization’s requirements and budget.Configure the tool to connect to the event management system and Salesforce.Map the data fields and set up the necessary transformations.Test the integration thoroughly before going live.QUESTION 90A nonprofit is moving from a legacy donor management system to NPSP. The nonprofit wants to retain the legacy system’s 150 donation appeal source codes as historical data.What should the consultant recommend?  Create a custom object “Legacy Source Code” and map a lookup field on Contacts and Opportunities when importing donations.  Create a custom text field “Legacy Source Code” on Contact and Opportunity to store the legacy system’s source codes.  Insert a Campaign for each Legacy Source code and, when importing Contacts and Opportunities, relate them to the Campaign.  Add each legacy source code to the Lead Source picklist and set the code when inserting Contacts and Opportunities. https://www.plative.com/preparing-for-salesforce-data-migration-with-nonprofit-success-pack/QUESTION 91A nonprofit needs to frequently import membership renewal and donation data. Each Import needs a different configuration that will update existing Contacts in addition to creating Opportunities.Which tool should the consultant recommend?  NPSP Batch Data Import  Salesforce Data Loader  NPSP Data Importer  Salesforce Import Wizard QUESTION 92The executive director at a nonprofit needs to understand the overall summary of individuals engaged with the organization across multiple channels, including donations, volunteer shifts, and event attendance. What can the consultant deliver to help them achieve this summary by channel?  Create a Role Hierarchy to summarize the number of Opportunity records associated with each user, and the Campaign Memberships associated with the Primary Contact on the Opportunity by channel.  Create an Account Hierarchy to see the number of people related to each household, and their associated Contact records with Campaign Memberships and Opportunities by channel.  Create a User Hierarchy to report by user with the Opportunity, Contact, and Campaign records owned representing donation, volunteer, and event channels and their Campaign Memberships.  Create a Campaign Hierarchy to see the number of people associated with each donation, shift, and event, by channel with Campaign Memberships. To help the executive director understand the overall summary of individuals engaged with the organization across multiple channels, creating a Campaign Hierarchy is the most effective solution. Here’s how to do it:Create Campaigns for Each Channel:Navigate to the Campaigns tab.Create separate Campaigns for donations, volunteer shifts, and event attendance.Use meaningful names to easily identify the Campaigns.Build the Campaign Hierarchy:Within each Campaign, specify a parent Campaign if applicable to create a hierarchy.For example, an overarching “Engagement 2024” Campaign can have child Campaigns for donations, volunteer shifts, and events.Associate Campaign Members:Add relevant individuals to each Campaign as Campaign Members.Ensure that each Campaign Member record reflects the individual’s engagement in that specific channel.Reporting on Campaign Hierarchy:Create reports to summarize engagement across the Campaign hierarchy.Use filters and grouping to display the number of people associated with each type of engagement by channel.This approach provides a clear and organized view of individual engagement across various activities, making it easy to track and report on overall engagement.Reference:Salesforce NPSP Documentation: Campaign ManagementSalesforce Trailhead: Nonprofit Success Pack (NPSP) CampaignsQUESTION 93A nonprofit organization is using Volunteers for Salesforce and wants its volunteers to be able to log their own volunteer hours.Which two solutions should a consultant propose to meet this need? Choose 2 answers  Set up a workflow rule with a weekly email alert sent to all volunteers asking them to reply back and report their hours for the week and then a user will manually enter the hours in Salesforce.  Set up a Chatter Group for each volunteer job, add volunteers who are assigned to that job, and have the volunteers log their hours in the Chatter Group.  Set up the Volunteers Personal Site and direct the volunteer to record hours on the tab there.  Set up a Log Volunteer Hours section on a page on your website and direct volunteers there to log their hours to the volunteer job or shift they worked on. To allow volunteers to log their own hours in Volunteers for Salesforce, the consultant should propose setting up the Volunteers Personal Site or adding a Log Volunteer Hours section on the nonprofit’s website.Volunteers Personal Site:This site allows volunteers to log in and manage their hours directly within Salesforce.Steps to Set Up:Navigate to Setup > Sites.Create a new site and configure it to use the Volunteers for Salesforce functionality.Add the Volunteers Personal Site tab and configure the permissions.Direct volunteers to use this site to log their hours.Log Volunteer Hours Section on Website:Create a section on the nonprofit’s website where volunteers can log their hours.Steps to Set Up:Design a web form that captures the volunteer’s job or shift and the hours worked.Use Salesforce Web-to-Case or Web-to-Lead to capture this data and create records in Salesforce.Direct volunteers to this section to submit their hours.Both solutions provide a user-friendly way for volunteers to log their hours without requiring manual entry by staff.QUESTION 94A volunteer with a nonprofit works at Universal Containers. The volunteer is recorded in Salesforce as part of the Household’s account record, but Universal Containers needs to be entered into the Salesforce system.How should a consultant track the volunteer’s relationship with Universal Containers?  Create a Lead for the volunteer at Universal Containers and create an Affiliation record between the volunteer Lead and Universal Containers.  Create a Universal Containers Organization Account and create an Affiliation record between the volunteer and Universal Containers.  Create a Lead for the volunteer at Universal Containers and create a Relationship record between the volunteer Lead and the volunteer Contact.  Create a Universal Containers Organization Account and create a Relationship record between the volunteer and Universal Containers. QUESTION 95A member of the donation processing team wants to set up different batch data input configurations for different donation types.Which feature should the consultant recommend to make processing different donation batches consistent?  Gift Entry Templates  Advanced Mapping  Data Import Wizard  Engagement Plan Templates https://powerofus.force.com/s/article/NPSP-Configure-Gift-EntryGift Entry Templates in NPSP allow for the configuration of different batch data input settings for various types of donations. This feature ensures consistency and efficiency in processing different donation batches.Steps:Access the Gift Entry Templates in NPSP.Create a new template for each type of donation batch that needs to be processed.Configure the fields and layout for each template to match the specific data requirements of each donation type.Save and publish the templates.Use the templates when processing donation batches to ensure consistent data entry and processing.Reference:CertGod Nonprofit Cloud Consultant Guide: Recommends using Gift Entry Templates for managing different donation types and ensuring consistent data processing.Salesforce Documentation on Gift Entry Templates: Provides detailed instructions on creating and using Gift Entry Templates in NPSP.QUESTION 96The admin at a nonprofit is implementing Salesforce Shield in its org to enable field platform encryption.What are three NPSP considerations when implementing Shield Platform Encryption?Choose 3 answers  The NPSP Data Import object supports encryption of all fields in the import batch.  If the Role Name field is encrypted on the NPSP Partial Soft Credit object, the nightly Soft Credit rollups fail.  The NPSP MergeContacts list button on Contact list views will fail if the Contact Name is encrypted.  Fields on the NPSP Address object can be encrypted, but encryption is unavailable for address fields on the Account and Contact object.  NPSP Data Import is unable to perform Custom Unique Id matching on Accounts and Contacts with an encrypted field. QUESTION 97A nonprofit has asked a consultant to configure Lightning Record Pages to optimize the user interface.Which two resources should the consultant use to ensure the nonprofit staff are up to date on the latest Salesforce platform features and best practices?Choose 2 answers  Salesforce Known Issues  Trailhead  Power of Us Hub  Salesforce Help QUESTION 98A nonprofit has asked a consultant to configure Lightning Record Pages to optimize the user interface.Which two resources should the consultant use to ensure the nonprofit staff are up to date on the latest Salesforce platform features and best practices?Choose 2 answers  Salesforce Known Issues  Trailhead  Power of Us Hub  Salesforce Help QUESTION 99A nonprofit wants to send monthly project updates to donors who have given 10 or more times. The nonprofit wants to add new donors who meet this criteria to the newsletter campaign.How should a consultant ensure the campaign stays current?  1. Create a list view of Opportunities and filter the list by Total Number of Gifts. 2. Run the list view each month and click the Add to Campaign button.  1. Add standard roll-up fields to the Contact record to calculate total number of gifts.2. Run the report each month filtered by this roll-up and click the Add to Campaign button.  1. Create a Contact report and filter by Total Number of Gifts.2. Run the report each month and click the Add to Campaign button.  1. Create a Report of Opportunities, grouped by Primary Contact, and add a filter to exclude donors who fail to meet the criteria. 2. Run the report each month and click the Add to Campaign button. To ensure the campaign for monthly project updates to donors who have given 10 or more times stays current, the consultant should:Create a Contact Report:Create a report on the Contact object and include a filter to display only those contacts whose total number of gifts meets the criteria (10 or more).This filter ensures that only the relevant donors are included in the report.Run the Report Monthly:Schedule or manually run the report each month to get the updated list of donors.Use the “Add to Campaign” button to add the contacts from the report to the newsletter campaign, ensuring the campaign list stays current with donors who meet the criteria.Reference:Salesforce Reporting GuideSalesforce Campaign Management GuideQUESTION 100A nonprofit using NPSP has just implemented the Program Management Module. The nonprofit wants to migrate its client and program data.Which two steps should the consultant use to import and deduplicate the data against existing records?Choose 2 answers  Upload the program data using the NfSP Data Importer.  Upload the client data using the Data Import Wizard.  Upload the client information using the NPSP Data Importer.  Upload the program data using the Data Import Wizard. https://powerofus.force.com/s/article/NPSP-BP-Getting-Started-Program-Management#week4QUESTION 101A nonprofit needs to send automated renewal emails on a 30/60/90/180-day cadence. Each email template needs to be different based on the members’ website visits.Which solution should a consultant recommend?  Pardot  Apex  Workflow  Flow QUESTION 102A nonprofit processed a donation, and then the donor asked the nonprofit to also credit their spouse on that gift.Assuming standard NP5P configuration, what should a consultant recommend to satisfy this request?  Create an Opportunity Contact Role for the spouse and mark it as primary.  Create an Opportunity Contact Role for the spouse and set the role to Soft Credit.  Clone the Opportunity and set the primary contact to the spouse.  Enable Automatic Soft Credit for household members in NPSP settings. https://powerofus.force.com/s/article/NPSP-Configure-Automated-Soft-Credits#ariaid-title6QUESTION 103A human services nonprofit needs to track client goals and action items related to those goals. The nonprofit is unsure whether Program Management Module alone will meet Its requirements. The nonprofit is considering whether to implement Nonprofit Cloud Case Management.What should the consultant discuss with the nonprofit?  Program Management Module has custom objects for calendars and activities.  Program Management Module can track Case Plans and Action Items.  Case Management has a custom object for tracking goals.  Case Management requires Experience Cloud licenses. check the entity relationship diagramWhen evaluating whether to use Program Management Module (PMM) or Nonprofit Cloud Case Management, it is important to consider the specific requirements of the nonprofit. While PMM can track programs, services, and the impact of those services, Nonprofit Cloud Case Management offers additional functionality tailored to human services nonprofits. Case Management includes custom objects specifically designed to track client goals and action items, making it more suitable for organizations needing detailed goal tracking.Steps:Assess the specific requirements for tracking client goals and action items.Compare the features of PMM and Case Management.Highlight that Case Management has a custom object for tracking goals and action items.Discuss the benefits and potential limitations of implementing Case Management, including the need for Experience Cloud licenses if applicable.Reference:CertGod Nonprofit Cloud Consultant Guide: Provides an overview of the features of both PMM and Case Management.Salesforce Nonprofit Cloud Case Management Documentation: Details on custom objects and functionalities available in Case Management.QUESTION 104A nonprofit is rolling out a new implementation of Salesforce and NPSP containing custom code. The project go-live date is a few days before a Salesforce release. The project team has proposed developing in a sandbox on a preview instance to review new features and then deploy to production prior to the release date.Which important consideration should the consultant discuss with the project team?  The API version in the preview sandbox differs from Production.  A support case is required to request a preview sandbox.  A preview sandbox has limited metadata storage.  A preview sandbox is only available in the Unlimited Edition. When rolling out a new implementation of Salesforce and NPSP containing custom code, especially near a Salesforce release date, it’s critical to consider the following points about using a preview sandbox:API Version Differences:The API version in the preview sandbox may differ from the production instance. This difference can cause inconsistencies or issues when deploying code developed or tested in the preview environment to the production environment.It’s essential to test the compatibility of your custom code and integrations with the new API version in the preview sandbox to ensure they work seamlessly once the Salesforce release is live in production.Project Planning:Ensure that any development or testing done in the preview sandbox accounts for potential changes introduced by the new release. Plan for additional testing post-release to verify everything functions as expected.Deployment Strategy:Develop a clear deployment strategy that includes thorough testing and validation in both the preview sandbox and a post-release production environment.Reference:Salesforce Release NotesSalesforce Sandbox Preview GuideQUESTION 105A nonprofit offers courses that grant teachers credit toward maintaining their teaching certification. Teachers can enroll in an annual cohort to complete the course modules together. The nonprofit needs to track the courses each teacher completes and the credits awarded to them.Which solution should a consultant recommend?  Self-Service Portal  Program Management Module  Engagement Plans  Service Cloud Explanationhttps://www.salesforce.com/products/service-cloud/self-service-portal/ Loading … Nonprofit-Cloud-Consultant Exam Dumps Pass with Updated 2024 Certified Exam Questions: https://www.exams4sures.com/Salesforce/Nonprofit-Cloud-Consultant-practice-exam-dumps.html --------------------------------------------------- Images: https://free.exams4sures.com/wp-content/plugins/watu/loading.gif https://free.exams4sures.com/wp-content/plugins/watu/loading.gif --------------------------------------------------- --------------------------------------------------- Post date: 2024-11-28 16:30:48 Post date GMT: 2024-11-28 16:30:48 Post modified date: 2024-11-28 16:30:48 Post modified date GMT: 2024-11-28 16:30:48