Free ITIL-4-Foundation Braindumps Download Updated on Jan 17, 2023 with 505 Questions [Q300-Q321]

QUESTION 300
Which is intended to help an organization adopt and adapt ITIL guidance?

QUESTION 301
Which skill is required by the ‘service level management’ practice?

QUESTION 302
Which action is performed by a service provider?

QUESTION 303
Which ‘service level management’ activity helps staff to deliver a more business-focused service?

QUESTION 304
Which dimension includes the knowledge needed for the management of services?

QUESTION 305
Staff in an IT organization are very busy, mostly carrying out tasks that add little or no value to the organization or its customers.
Which guiding principle recommends that the unnecessary work should be eliminated?

QUESTION 306
What is the MAIN benefit of ‘problem management’?

QUESTION 307
What is a service?

QUESTION 308
Which statement about value streams is CORRECT?

QUESTION 309
Which term is used to describe removing something that could have an effect on a service?

QUESTION 310
Which are phases of the release and deployment process?
1. Release build and test
2. Review and close
3. Categorize and record
4. Change authorization and schedule

QUESTION 311
What is NOT within the scope of service catalogue management?

QUESTION 312
Which dimension includes the knowledge needed for the management of services?

QUESTION 313
Which describes a set of defined steps for implementing improvements?

QUESTION 314
What does ‘change enablement’ PRIMARILY focus on?

QUESTION 315
What three elements make up the Service Portfolio?

QUESTION 316
Which guiding principle considers how the steps of a process can be performed as efficiently as possible?

QUESTION 317
What is the expected outcome from using a service value chain?

QUESTION 318
What type of change is pre-authorized, low risk, relatively common, and follows a procedure or work instruction?

QUESTION 319
Which of the four dimensions focuses or managing data in compliance with industry regulations?

QUESTION 320
Which of the following is included in the purpose of the ‘continual improvement’ practice?

QUESTION 321
Which is a supplier category?