
Explanation:
Comprehensive and Detailed Step-by-Step Explanation:
1. Assertion: The Sales Director’s plan is an appropriate way to address the team dysfunction exhibited in Point (1).
Reason: Having a clear shared commitment to the outputs required of them is necessary for a team to be truly effective.
* Analysis: Patrick Lencioni ‘ s first dysfunction is the absence of trust . Point (1) outlines issues of commitment due to internal conflicts and lack of alignment. The Sales Director’s plan addresses these issues by bringing the team together for a shared vision and commitment . This ensures clarity of expectations and alignment.
* Since the assertion and reason are true and explain the behavior, the correct answer is A .
2. Assertion: The Sales Director’s plan is an appropriate way to address the team dysfunction exhibited in Point (2).
Reason: Team working is enhanced by taking constructive action to avoid debates that risk damaging team relationships.
* Analysis: Dysfunction (2) addresses fear of conflict . The Sales Director plans to clarify individual roles and responsibilities. This proactive action avoids unnecessary debates about overlapping work and ensures constructive conflict resolution , essential for building relationships.
* Since the assertion and reason are true and explain the behavior, the correct answer is A .
3. Assertion: The Sales Director’s plan is an appropriate way to address the team dysfunction exhibited in Point (3).
Reason: Team leaders should define the problem-solving and decision-making processes for their teams to support commitment to change tasks.
* Analysis: Point (3) highlights a lack of accountability , one of the dysfunctions. The Sales Director’s plan acknowledges unfulfilled tasks and seeks joint agreement on future actions. This creates structured accountability by defining processes and ensuring follow-through on commitments.
* Since the assertion and reason are true and explain the behavior, the correct answer is A .
4. Assertion: The Sales Director’s plan is an appropriate way to address the team dysfunction exhibited in Point (4).
Reason: Teams that have trust amongst the members when collaborating, tend to make more efforts to avoid letting other team members down.
* Analysis: Dysfunction (4) is inattention to results . Point (4) highlights resistance to adopting the required changes for selling mobile applications. The plan to cross-collaborate with other departments builds trust and understanding among team members, ensuring shared accountability for results.
* Since the assertion and reason are true and explain the behavior, the correct answer is A .
References:
Patrick Lencioni ‘ s Five Dysfunctions of a Team : A Leadership Fable.
Analysis of team collaboration and management strategies applied to organizational development.