[Dec-2023] C-FSM-2211 Exam Dumps - Free Demo & 365 Day Updates [Q53-Q77] : Best Free Exam Guide : http://free.exams4sures.com

NO.53 What does a report template contain?
Note: There are 3 correct answers to this question.

Output Templates

Images

Style Files

Integration files

Translation Files

NO.54 Where can you define the user access to the SAP Field Service management Mobile app? Choose the correct answer.

In the SAP Field Service management Crowd Service Marketplace

In the SAP Field Service management Mobile app

In the SAP Field Service Management Web App

In the SAP Field Service management Self-Service Portal

NO.55 What options does a technician have to record travel time against an activity in the SAP Field Service Management mobile app? Note: There are 3 correct answers to this question.

From the Home page menu by creating a manual entry

From the Equipment menu after checkout

From the activity menu by creating a manual entry

From the activity record after the workflow step is set to Finished

From the Efforts menu by selecting the activity object type

NO.56 Which customizations are possible with the Screen Configuration feature? Note: There are 3 correct answers to this question.

Used to display, hide, sort, and group fields

Can be used for field validation expressions

Can only be defined for mobile screens

Can define color coding

Able to display custom translations

NO.57 For which steps of the end-to-end service process is SAP Field Service Management responsible? Note: There are 2 correct answers to this question.

Customer feedback management

Mobile service execution

Workforce management

Ticket and case creation

NO.58 In Which steps of the end to end service process does SAP Field service management contribute to the overall customer experience?
Note: There are 2 correct answers to this question.

Workforce management

Parts Logistics

Customer Feedback Management

Mobile Field service execution

NO.59 As an administrator, which actions can you take on the Time and Material journal tab? Note: There are 3 correct answers to this question.

Delete

Review

Release

Approve

NO.60 What are some of the SAP Crowd Service capabilities? Note: There are 3 correct answers to this question.

Crowd workers can reschedule assignments within a set time frame

Intelligent scheduling to determine the best qualified technician

Configurable onboarding platform to invite partners

Crowd workers can accept or reject assignments within a set time frame

Automatic determination of activity effort and materials consumed

NO.61 What objects can you create/update in MDM module? Note: There are 3 correct answers to this question.

Service Call

Service Contract

Equipment

Activity

Business Partner

NO.62 You want to make an activity available on the service technician’s mobile device using the planning board.
Which of the following are mandatory steps? Note: There are 2 correct answers to this question.

Check the availability of the technician.

Drop the activity onto the technician.

Click and release the assignment.

Identify a suitable technician by skills.

NO.63 Which chart types are available in settings to create a report? Note: There are 3 correct answers to this question.

Column

Line

Area

Pie

Scatter

NO.64 What are the typical steps you perform in the planning and dispatching App? Note: There are 2 correct answers to this question.

Create Equipment

Update contacts

Assign Technicians

Approve Efforts

NO.65 Which statement best describes the possibility to export offline data from the mobile app?

Offline data can be exported as soon as you have access to the mobile app.

Offline data can be exported from the mobile app with administrator authorization.

Offline data remains encrypted on the device and CANNOT be exported from the mobile app.

Offline data can be exported from the mobile app with technician authorization.

NO.66 What are some of the available options to create dashboard reports? Note: There are 2 correct answers to this question.

Use pre-assembled queries.

Modify an existing query or create a new query.

Import queries.

Use pre-assembled reports.

NO.67 What can you do using the data loader in the Master Data module? Note: There are 3 correct answers to this question.

Create data records.

Merge data records.

Delete data records.

Overwrite data records.

Read data records.

NO.68 What are the SAP Field Service Management service call statuses that can be mapped to ERP? Note: There are
3 correct answers to this question.

Released

Ready to Plan

Cancelled

Technically Complete

Planned

NO.69 Which aspect of SAP Field Service Management helps businesses to expand their service area beyond their own list of qualified technicians?

Customer Self-Service

Crowd Service

Service Contracts

Service Maps

NO.70 What can you use to create and manage different absence and reservation types in order to accurately reflect a technician’s availability?

Time slots

Assignment

Service call

Activity

NO.71 Which of the following are activities that you can perform in the Master Data module for standalone versions of SAP Field Service Management? Note: There are 3 correct answers to this question.

Import data from external systems.

Manage master data in an ERP system.

Export data for backup and archiving.

Query data for reporting purposes.

Create new data object records.

NO.72 What statements are correct regarding company types? Choose the correct answer.

Usage of ERP Master data in ERP scenario

Reserved material as organization of parts for a particular activity and reservation of stock

Inventory Management can be used in standalone scenarios

Define value mapping for product types

NO.73 Your customer has integrated SAP Field Service Management with SAP S/4HANA. How can they achieve a working service process flow?

Create the service request in SAP Field Service Management, dispatch and execute in SAP S/4HANA, and then send the service confirmations to SAP Field Service Management.

Create the service request in SAP Field Service Management, dispatch and execute in SAP Field Service Management, and then send the service confirmations to SAP S/4HANA.

Create the service request in SAP S/4HANA, dispatch and execute in SAP Field Service Management, and then send service confirmations to SAP S/4HANA.

Create the service request in SAP S/4HANA, dispatch and execute in SAP S/4HANA, and then send service confirmations to SAP Field Service Management.

NO.74 Which module in SAP Field Service management is used to create documentation and guidelines for Service Execution?

Master Data

Smartforms and Feedback

Administration

Planning and Dispatching

NO.75 What are prerequisites when integrating FSM with SAP CRM? Note: There are 2 correct answers to this question.

Define value mapping for product types

Define Moment set

Configure workflow step

Setup IFIows in CPI

NO.76 What needs to be done for the service call by the dispatcher at the end? Note: There are 2 correct answers to this question.

Set Status to Finished

Edit Reserved material

Approve EMME

Set Status to technically complete

NO.77 What are some of the available options to create dashboard reports? Note: There are 2 correct answers to this question.

Use Pre-assembled Reports

Import Report Templates

Use Pre-assembled queries

Import Queries