[Dec-2023] ServiceNow CIS-HR Exam Practice Test Questions - Exams4sures [Q11-Q28] : Best Free Exam Guide : http://free.exams4sures.com

NO.11 When creating a PDF Document Template, where does the list of Document Revisions come from?

From Managed Documents

From Document Templates

From Knowledge Articles

From System Documents

NO.12 In the base ServiceNow instance, how are User Criteria used?

To control which users can access the HR Case application

To control what a user sees in the information and suggested reading widgets

To control read and write access to Knowledge bases and articles

To control which users can access the HR Service Portal

NO.13 If a customer has a huge employee population, complex organizational structures, and requires custom integrations and language translations, what level of configuration complexity would their project be considered?

Drastic

Low

Major

Nominal

NO.14 What is the difference between a configuration and a customization?

Configuration uses complex JavaScript while Customization involves field name changes and new buttons.

There is no difference between Configuration and Customization.

Customization uses the built-in tools in the platform while Configuration involves code changes.

Configuration uses the built-in tools in the platform while Customization involves code changes.

NO.15 If the HR Service does not have any Case options specified, HR Documents must be manually generated for the HR Case. In this situation, who is able to generate an HR document for the Case?

Any HR professional

Only an HR Admin

Only an HR Manager

Only the assigned to person

NO.16 What do Client Roles define?

Groups for the customer’s clients.

Roles that come into force if user uses a browser client.

Named roles (eg VP of Operations, SVP Sales) for a customer’s clients.

Access for new hires, employees, alumni, contingent, and contract workers.

NO.17 What kind of records do HR Requests create?

HR Incidents

HR Files

HR Problems

HR Cases

NO.18 What determines if a user can view a Knowledge article?

Can/Cannot Read User Criteria

Can/Cannot Contribute User Criteria

HR Criteria

ACL Rules

NO.19 If an HR Services needs to be accessible to employees on the Employee Service Center, what field must be completed on the HR Service?

Checklist

Fulfiller Instructions

Lifecycle Event type

Record Producer

NO.20 When a Guided Setup task is marked as complete, how can it be reopened?

Closed tasks cannot be reopened

Click the Mark as Incomplete button

Submit a request in HI

Restart the Guided Setup entirely

NO.21 Which of the following are true for an HR application as it relates to the User [sys_user] Table and the HR Profile [sn_hr_core.profile] Table?

Both are required.

Only HR Profile table is required in HR.

Neither are required.

Only the User table is required in HR.

NO.22 If the HR Administrator has only been given the HR Admin [sn_hr_core.admin] role, what additional role is necessary for them to configure all aspects of the Employee Document Management application?

Employee Document Management Writer[sn_hr_ef.document_writer)

Employee Document Management Reader[sn_hr_ef.document_reader]

EF Admin [sn_hr_ef.admin] role

No additional roles are needed

NO.23 If an HR Service will only be used internally by HR professionals, what is the minimum configuration needed?

HR Service and HR Template.

HR Service, HR Template, and Record Producer.

HR Service.

HR Service, HR Template, Record Producer, and Lifecycle event type.

NO.24 The customer you will be implementing for wants to utilize Now Mobile.
What is the minimum HR SKU they may purchase that includes Now Mobile?

HR Service Delivery Professional

Now Mobile is a standalone solution

HR Service Delivery Enterprise

HR Service Delivery Standard

NO.25 In the Create Bulk Cases module, which Filter by options are available in the dropdown? (Choose four.)

Document Template

Upload File

HR Service Template

User Criteria

HR Template

HR Profiles

HR Criteria

NO.26 The Knowledge bases searched for the Knowledge results section on an HR Case are determined by what?

Contextual Search configuration

HR Service configuration

HR Criteria configuration

Knowledge Management configuration

NO.27 Who can generate the PDF document on an active HR Case?

Only the Assigned to person

Only the Subject Person’s manager

Only an HR manager

Only the employee

NO.28 How can fields for a specific HR Service be displayed on the New Case Creation page?

HR Service-specific fields cannot be added to the New Case Creation page

Using the Case Creation Service Configurations

Using the Case Options field on the HR Service

Using the HR Criteria module