This page was exported from Best Free Exam Guide [ http://free.exams4sures.com ] Export date:Sat Mar 15 13:33:10 2025 / +0000 GMT ___________________________________________________ Title: [Q57-Q78] 2023 Verified MB-210 dumps Q&As on your Microsoft Dynamic 365 Exam Questions Certain Success! --------------------------------------------------- 2023 Verified MB-210 dumps Q&As on your Microsoft Dynamic 365 Exam Questions Certain Success! MB-210 Exam Dumps - 100% Marks In MB-210 Exam! NO.57 You need to set up goals for the salespeople.How should you set up the configurations? To answer, select the appropriate options in the answer area.NOTE: Each correct selection is worth one point. Reference:https://docs.microsoft.com/en-us/dynamics365/sales-enterprise/goals-overviewNO.58 You are configuring Dynamics 365 for Sales. Your organization has a five-stage sales process comprised of leads, opportunities, client validation, quotes, and orders.You need to ensure that salespeople can move through the sales process and view progress.Which four actions should you perform in sequence? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order. NO.59 You need to create and configure access to the Orders report and the Discounts by Number of Employees report.What should you use? To answer, select the appropriate options in the answer area.NOTE: Each correct selection is worth one point. NO.60 You are a Dynamics 365 administrator for a dental office.You need to create a process in Sales Hub to ensure that team members perform the following actions:* Call patients to remind them about upcoming appointments.* Update patient contact information.What should you create?  a task flow  a business rule  a calendar  an on-demand workflow Explanation/Reference:Perform ConfigurationTestlet 2BackgroundHumongous Insurance provides fleet automotive insurance. The company’s accounting year is July 1st-June31st.They have experienced rapid growth by acquiring brokerages that have locations in Canada, the United States, and the United Kingdom.The company is making a big push for the start of their second quarter on October 1st.Current environment* United States salespeople are located in either the north, east, south, west, or national territory.* Only national territory sales team members can send quotes and invoices across multiple territories.* Sales managers route leads based on territory.* Salesperson1 and Salesperson2 are part of the south region and the national account, respectively.* Salespeople cannot accurately report progression of sales and whether they are closed or still in process.* Manager and underwriter approval is communicated by email.* Many salespeople use different quote layouts.RequirementsTerritories* Each territory must be set up as a Business Unit for security.* Each territory must have the ability to qualify its own leads.Security* National sales team members must have privileges in order to see sales and account information managed by the regional sales teams.* Configure appropriate security for national and each regional sales.Goals* Salespeople’s goals must roll up to their manager’s goal.* Goal metrics need to automatically calculate every 12 hours.Quotes* Set up version traceability for quotes.* Quotes must be marked with the word “Final” when approved.* Quotes and orders must be generated in their client’s currency.* Quotes and invoices must be able to be viewed across a variety of devices.* Pricing must be standardized for insurance products while supporting tiered pricing across national and regional accounts.Opportunities* Closed opportunities that are won or lost must capture competitor information. The company wants a visualization built for the categories related to why the opportunities closed a certain way.* When an opportunity is nearing time to quote, products should be added to the opportunity.Other requirements* Simplify data entry and reduce dual data entry.* Help salespeople and their managers keep track of where they are in the sales process.* Use out-of-the-box reports where possible.* Generate invoice numbers automatically.* Begin invoice numbers with the letters INV.* Allow managers to be able to view a diagram and drill down to leads converted in the last 30 days.Issues* Salespeople cannot identify the sales process stage process for each customer.* Updated products are not easily updated within the product groups.* There is no pricing tool.* Salespeople must research each product every time they have to quote a customer on a product.* UserA is unable to qualify leads.* The manager follows the process on an approved quote but an error occurs.* ClientA purchases products from multiple regions for a single order.* Not all products are available in regional pricelists or national pricelists.NO.61 You use Dynamics 365 for Sales.You need to add products to an invoice.Which options should you use? To answer, select the appropriate options in the answer area.NOTE: Each correct selection is worth one point. NO.62 You manage a Dynamics 365 Sales environment.You need to configure the default status for each lead.Which status reason should you associate to each scenario? To answer, select the appropriate options in the answer area.NOTE: Each correct selection is worth one point. NO.63 You need to process CompanyB’s order.What should you do?  Submit the order for CompanyB.  Create an order from each quote per country.  Activate the quotes.  Create an invoice for CompanyB. Reference:https://docs.microsoft.com/en-us/dynamics365/sales-professional/create-quotes-sales-professionalNO.64 You need to configure territories and membership.Which configurations should you use? To answer, select the appropriate options in the answer area.NOTE: Each correct selection is worth one point. Reference:https://docs.microsoft.com/en-us/power-platform/admin/set-up-sales-territories-organize-business-markets-geographical-areaTopic 2, Bellows CollegeTo start the case studyTo display the first question in this case study, click the Next button. Use the buttons in the left pane to explore the content of the case study before you answer the questions. Clicking these buttons displays information such as business requirements, existing environment and problem statements. If the case study has an All Information tab, note that the information displayed is identical to the information displayed on the subsequent tabs. When you are ready to answer a Question click the Question button to return to the question.OverviewBackgroundBellows College has several spots teams. Sporting events take place throughout the year. Processes for managing and selling tickets to events are very outdated. The college uses Microsoft Excel to track who has paid for each private box seat for each season. The college uses a paper-based system to manage individual ticket sales. Bellows often loses money on ticket sales due to lack of accurate purchasing information.The college currently does not support ticket sales on the day of a sporting event All tickets must be purchased in advance.Bellows College plans to streamline processes for selling tickets to sporting events. The organization needs an updated system that will support internal sales people and track ail ticket sales for a season.Sales teamBellows College has inside phone sales representatives and regional sales representatives that are assigned to specific sales territories. inside phones sales representatives primarily handle individual cash or credit card ticket sales- Regional sales representatives primarily handle group and private box sales. Phone inquiries for group and private box sales are entered into the system and assigned to the appropriate regional representative.Dynamics 365Bellows College has purchased Microsoft Dynamics 365 Sales to help manage their ticket sales. You are hired to configure the system to meet the college s needs.The college has identified the following requirements for the new system:* Enforce repeatable steps to promote and increase efficiency and consistency for ticket sales across all sports and venues.* Calculate sales margins based on base ticket prices with discounts for group and alumni sales.* Maximize private box sales.* Provide visibility into all potential and pending sales.* Track and report follow up activities performed by all sales representatives.Current processesTicket salesTicket sales are completed and displayed based on the college s fiscal year which begins July 1 and ends June 30.Ticket sales tor existing customers will be entered as new opportunities for tracking and reporting purposes. To facilitate timely follow-up (end sales representative accountability), a phone can activity will be auto-generated every time a new opportunity is created.Ticket sales feu new customers will be entered in the solution as leads. Leads will have the following statuses: Open Qualified, and Disqualified. Status values cannot be customized. Status reasons can be customized.Ticket pricesThe standard ticket price for all sporting events is 550. Non-alumni whet purchases are priced based on the standard rate. Alumni ticket purchases ate priced at the current cost. This season the current cost is $35 per ticket. All sports are priced on a markup, except for football. Football is priced based on a hard profit. The college has the following markup and margin policies for the three categories of ticket purchasers:Ticket package discounts are available for group purchases. The following table shows pricing:Private box seatsBecause of the limited number of private box seats, private box seats sell out quickly. These seats are offered to current renters first then alumni. Remaining box seat tickets are made available to others from year to year. The dean of the college has expressed the desire to personally call the CEOs or primary decision makers of groups to thank them for renewing their private box rentals.Private box sales for existing customers win be entered as opportunities and converted to orders when finalized. Private box and group sales for new customers will be entered as leads and will follow a standardized sales process. To support reporting, pending new customer sales will go through a verification process using the stages New, Pending Approval. Approved.RequirementsAccountingBudgets and taxes must be tracked over an annual accounting period. The name of the accounting period must be displayed based upon the July 1 date. The accounting period must support abbreviations and must be divisible into four quarters.Invoices must Include:* Price List Products: Products tied to a price list* Non-catalog Products: Existing products not part of the product catalog* Opportunity Products: Products from a previously created opportunity* Product prices on the invoice can be changed at the salespersons discretion.System configurationThe system must be set up as follows:* Individual cash and credit cards sales will be entered as orders in the system.* New opportunities will automatically generate a required phone call activity for the assigned sales representative to be completed within 5 days. Valid outcomes of the call will be set to Connected. Left Message, and Wrong Number when closed.* Non-renewals of private box rentals should be designated with the following outcomes for tracking and reporting purposes: Not interested. Budget cuts, No Longer in business. Other. It Other is chosen, the sales representative must provide additional information in the provided text box.TicketsThe ticket manager must be able to create discounts for volume purchases of tickets for either groups or bundles of games.The ticket manager must be able to calculate the best margins for ticket sales. They need to calculate prices as percentage of costs.ReportingThe school’s athletic director needs a fiscal yea’ report that includes specific formatting based on a defined template. The report must contain a chart that displays the type of ticket purchaser (alumni, non-alumni, and student).All tales reporting must be completed by using Dynamics 365 foe Sales. Bellows College has purchased the online version o’ the Sales Content Pack for Power BI to allow for visualizations and the creation of dashboards ‘or ticket sales. The sales team needs to use a secured connection to access the Bellows College Power Bi dashboard.Sales team members need the following report types to meet reporting needs:Problem StatementsThe sales manager is concerned with the tack of sates from one of the sales representatives in comparison to the other sales representatives- The legacy system does not provide enough data to allow the manage* to give proper feedback or guidance.The sales manager has received emails from a potential private box customer named Contoso. Ltd. confirming that they have not had any contact from any sales representative even though they are ready to purchase group tickets.NO.65 A company is evaluating Dynamics 365 Sales licenses. The sales manager wants the following features:* knowledge management* sequence designer* predictive forecastingYou need to recommend sales plans that provide the full feature capabilities in the most cost-effective manner.Which sales plans should you recommend? To answer, drag the appropriate sales plans to the correct features. Each sales plan may be used once, more than once, or not at all. You may need to drag the spirt bar between panes or scroll to view content. NO.66 You use Dynamics 365 for Sales.You are in stage two of business process flow that has five stages.You need to use multiple business process flows.Which actions should you perform? To answer, drag the appropriate actions to the correct scenarios. Each action may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.NOTE: Each correct selection is worth one point. NO.67 You work for a company using Dynamics 365 for Sales.When customers call the company, they must provide their quote number. Customers report that quote numbers are too long.You need to shorten quote numbers to the minimum possible length.What should you do?  Reduce the auto number prefix to one character  Reduce the auto number prefix to two characters  Reduce the suffix length to four characters  Ensure that the prefix setting is read-only Reference:https://docs.microsoft.com/en-us/dynamics365/customer-engagement/admin/change-auto-number-prefix-contract-case-article-quote-order-invoice-campaign-category-knowledge-articlesNO.68 You manage a Dynamics 365Sales environment.You need to configure the default status for each lead.Which status reason should you associate to each scenario? To answer, select the appropriate options in the answer area.NOTE:Each correct selection is worth one point. ExplanationNO.69 You use Dynamics 365 for Sales. Users search for leads by using email addresses, phone numbers, and comments made in notes.Users report that the results they obtain whenusing Global Search are not useful.You need to configure Dynamics 365 to enable the users to locate leads.What should you implement? To answer, select the appropriate options in the answer area.NOTE:Each correct selection is worth one point. ExplanationReferences:https://docs.microsoft.com/en-us/dynamics365/customer-engagement/basics/relevance-search-resultsNO.70 You use Dynamics 365 for Sales.You need to add products to an opportunity.Which actions should you perform? To answer, select the appropriate options in the answer area.NOTE: Each correct selection is worth one point. NO.71 The product development team for a toy company creates a new remote-control toy.You need to create the necessary records and record relationships to sell the product.Which five records and/or components should you configure in sequence? To answer, move the appropriate records and/or components from the list of records and components to the answer area and arrange them in the correct order.NOTE: More than one order of answer choices is correct. You will receive credit for any of the correct orders you select. NO.72 You manage a Dynamics 365 environment. A user named User1 begins work on an opportunity.User1 asks a user named User2 to assist with the opportunity while she is on vacation.You need to ensure that User2 can access the opportunity and that User1 retains ownership of the opportunity.What should you do?  Share the record with User2  Grant User2 the security role  Instruct User2 to follow the record  Add User2 to the Sales team https://docs.microsoft.com/en-us/dynamics365/customer-engagement/developer/security- dev/use-record-based-security-control-access-records#sharing-recordsNO.73 You need to resolve the issues on the ticket’s dashboard.Which configurations should you change? To answer, select the appropriate options in the answer area.NOTE: Each correct selection is worth one point. ExplanationNO.74 You need to choose which product’s solution fits the analysis needed.Which solutions should you use? To answer, drag the appropriate solutions to the correct analyses. Each solution may be used once, more than once, or not at all You may need to drag the split bar between panes or scroll to view content.NOTE: Each correct selection is worth one point. NO.75 A company plans to move their headquarters from the United States to Europe.You need to round all currency values to four decimal places and display the correct currency symbol.Solution: Change the default currency.Does the solution meet the goal?  Yes  No NO.76 You need to configure forecasting according to the requirements.What should you do? To answer, select the appropriate options in the answer area.NOTE: Each correct selection is worth one point. ExplanationText Description automatically generated with medium confidenceReference:https://docs.microsoft.com/en-us/dynamics365/sales-enterprise/capture-forecast-category-opportunityhttps://rocketcrm.co.uk/sales-forecasting-dynamics-365-new-feature/NO.77 A sales manager needs to set up goals in Dynamics 365 Sales for salespeople.The measurement of goals must be based on the total deal amount upon closing an opportunity.The fiscal year for the goals must be based on the calendar year.You need to create the rollup query for the goal metrics.Which options should you select? To answer,select the appropriate options in the answer area.NOTE:Each correct selection is worth one point. ExplanationNO.78 An organization uses Dynamics 365 Sales to manage customer relationships.When a potential customer submits an email inquiry, the system must create a lead record and send a response.You need to ensure that a lead record is created for the potential customer and a reply email is sent.How should you configure the environment? To answer, select the appropriate options m the answer area.NOTE Each correct selection is worth one point.  Loading … Exam MB-210: Microsoft Dynamics 365 Sales Candidates for this exam are Microsoft Dynamics 365 functional consultants with sales expertise. Candidates are responsible for implementing solutions that support a sales life cycle so that it can run efficiently and effectively to meet revenue targets, business strategies, and company objectives. Candidates are responsible for configuring and expanding the core functionality of leads, contacts, accounts, opportunities, and supporting entities to map to the sales processes in place at the organization. They identify opportunities to use Power Apps to develop unified experiences for all devices, Power Automate for application integration, business process flows, and other automation tools to construct an application that supports and accelerates the “lead to cash” journey. Candidates must have strong business knowledge and should have first-person experience in one or more sales roles. Part of the requirements for: Microsoft Certified: Dynamics 365 Sales Functional Consultant Associate Download exam skills outline   Pass Your MB-210 Exam Easily With 100% Exam Passing Guarantee: https://www.exams4sures.com/Microsoft/MB-210-practice-exam-dumps.html --------------------------------------------------- Images: https://free.exams4sures.com/wp-content/plugins/watu/loading.gif https://free.exams4sures.com/wp-content/plugins/watu/loading.gif --------------------------------------------------- --------------------------------------------------- Post date: 2023-08-06 16:39:10 Post date GMT: 2023-08-06 16:39:10 Post modified date: 2023-08-06 16:39:10 Post modified date GMT: 2023-08-06 16:39:10