This page was exported from Best Free Exam Guide [ http://free.exams4sures.com ] Export date:Sat Mar 15 10:41:05 2025 / +0000 GMT ___________________________________________________ Title: Latest [Apr 26, 2022] Real SAP C_C4H510_04 Exam Dumps Questions [Q28-Q51] --------------------------------------------------- Latest [Apr 26, 2022] Real SAP C_C4H510_04 Exam Dumps Questions C_C4H510_04 Dumps To Pass SAP Certified Application Associate Exam in One Day (Updated 115 Questions) NEW QUESTION 28Which components delivered by SAP Service Cloud provide CTI integration? Note: There are 2 correct answers to this question.  CTI Client Adapter  Live Activity pane  CTI Desktop pane  CTI Client pane NEW QUESTION 29Which of the following options are possible for permissions?  If an activity is contained in multiple views and the access rights are contradictory, the system automatically grants no access.  Restricted access rights override any unrestricted access you have defined.  You can decide, per view, if the access rights should override any restrictions you have defined or not.  Unrestricted access rights override any restrictions you have defined. NEW QUESTION 30You plan a product recall with the help of automatically generated tickets. Which tool do you use?  Maintenance plan  Activity planner  Realignment runs  Ticket routing rules NEW QUESTION 31Question 33: In the ticket, there is no warranty determined for the registered product. Which of the following reasons could be a cause?  The warranty is expired.  The warranty is set to active.  The registered product has no installed base assignment.  The ticket is escalated. NEW QUESTION 32Which action is a prerequisite to implement registered products? Note: There are 2 correct answers to this question.  Maintain Number Ranges for Customers  Maintain Installed Base  Purchase a license for the Registered Product  Scope Registered Products NEW QUESTION 33Which action should an administrator take to get a system bug fixed within SAP Service Cloud?  Create an incident.  Send an e-mail to SAP Cloud Support.  Document an influencer story.  Report a ticket. NEW QUESTION 34Which of the following objects can be replicated from SAP Service Cloud to SAP Field Service Management?Note: There are 2 correct answers to this question.  Installed bases  Service contracts  Contacts  Registered products NEW QUESTION 35Which settings can you control for the e-mail channel setup? Note: There are 3 correct Answers to this question.  Channel direction  Ticket type  Notification type  Mashup service  Channel type NEW QUESTION 36The status of a ticket needs to be escalated.Which tool can be used to achieve this?Note: There are 2 correct answers to this question.  Resource scheduler  Maintenance plan  Feature action within tickets  Workflow rule NEW QUESTION 37Which of the following options are features within the Analytics framework? Note: There are 2 correct answers to this question.  You can add custom fields in data sources and reports.  With the Dashboard Designer, KPIs can be joined to a new data source.  With the mashup approach, offline access to an SAP BusinessObjects Bl system is available.  You can create new custom reports based on join data sources. NEW QUESTION 38Which business function in the account master will block the release of quotes to SAP S/4HANA?  Sales support block  Prospect  Delivery block  Credit limit check NEW QUESTION 39When a customer calls in with a problem with their product, which feature helps the service agent quickly identify the unique product ?  Registered product  Installed base  Service contract  Service warranty NEW QUESTION 40Which of the following actions can you perform to configure access rights? Note: There are 3 correct answers to this question.  Set access restrictions.  Control access on field and action level.  Create service level agreements.  Assign work centers and views.  Maintain the service catalog. NEW QUESTION 41Which of these template formats is supported by the Data Workbench?  csv  Raw data  XML  HTML NEW QUESTION 42Which of the following statements is correct in the context of scoping and fine-tuning? Note: There are 2 correct answers to this question.  Scoping is the process of matching your individual business requirements to predefined solution capabilities.  Scoping is automatically generated by the system based on your fine-tuning decisions.  The activity list is automatically generated by the system based on your scoping decisions.  Fine-tuning is the process of generating the activity list by answering questions about which business processes will implemented. NEW QUESTION 43Which of the following options can be used to control the access rights of a user in transactions? Note: There are 2 correct answers to this question.  Activate Scoping Item Determination for Territory Owner in Transaction  Usage of Delegates  Assign Restriction Rules  Configure Work Distribution Rules for Employees NEW QUESTION 44Which tool would you use to create high data volumes in SAP Service Cloud?  Data Workbench  Job Manager  Form Templates  Mass data maintenance NEW QUESTION 45Which objects can be used within ticket creation to automatically determine the registered product?  Installation Point  Product  Warranty  Installed Base NEW QUESTION 46What are the scenarios that enable users to broadcast reports by e-mail? Note: There are 2 correct Answers to this question.  On specific report creation  On every save of the report  Ad-hoc broadcasting  Periodic scheduling NEW QUESTION 47Which of the following configuration activities are part of SAP Service Cloud? Note: There are 2 correct Answers to this question.  Scoping attribute set  Maintenance plan  Maintenance measurement and readings  Setup deals NEW QUESTION 48What types of mashups are available in SAP Service Cloud? Note: There are 2 correct Answers to this question.  HTML mashups  Internal mashups  URL mashups  ABAP mashups NEW QUESTION 49Question 4: Which of the following elements needs to be activated in the scoping? Note: There are 2 correct answers to this question.  Service Contract Management  Registered Products and Installed Bases  Sales Contact  Service Notification NEW QUESTION 50What can the service categories in the service catalog be used for? Note: There are 3 correct answers to this question.  Determining fine-tuning settings  Controlling responsibility  Controlling validity of the service catalog  Reporting  Determining service level assignments NEW QUESTION 51You want to create a maintenance plan for a vehicle check at 10,000 kilometers or 12 months. What schedule condition and schedule type do you use?  Absolute, counter based  One time. no condition, time and counter based  One time, fixed  One time, time and counter based  Loading … SAP C_C4H510_04 Exam Syllabus Topics: TopicDetailsTopic 1Perform tasks associated with the maintenance of employees Explain Time Recording and Fulfillment in Service TicketsTopic 2Set up a notification process and configure conditions and actions for workflows Use data migration templates, troubleshoot data migration issues and understand mass data maintenanceTopic 3Setup Service Levels, Categories and define Work Distribution rules for Service Process Knowledge Base in SAP Service CloudTopic 4Describe the SAP pre-packaged integration scenarios and optimal project management practices related to system integration Service Elements and NotificationaTopic 5Communication Channel and Knowledge Base Business roles and users, as well as set up data restrictionsTopic 6Explain Contracts & Case Management in Service Tickets Explain Warranty Management & its usage in Service Tickets   C_C4H510_04 Exam Brain Dumps - Study Notes and Theory: https://www.exams4sures.com/SAP/C_C4H510_04-practice-exam-dumps.html --------------------------------------------------- Images: https://free.exams4sures.com/wp-content/plugins/watu/loading.gif https://free.exams4sures.com/wp-content/plugins/watu/loading.gif --------------------------------------------------- --------------------------------------------------- Post date: 2022-04-26 14:56:55 Post date GMT: 2022-04-26 14:56:55 Post modified date: 2022-04-26 14:56:55 Post modified date GMT: 2022-04-26 14:56:55